5 Ways to Build a Successful After-Sales Structure

5 Ways to Build a Successful After-Sales Structure

Aftermarket service programs can be significant profit generators for OEMs, but only if they’re implemented and maintained correctly. An inefficient, ineffective after-sales structure can do more harm than good if it costs the OEM money or does damage to established customer relationships. A successful aftermarket program depends on a smoothly functioning network of processes, and […]

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