Enabling A Customer-Centric Approach as an Aftermarket Growth Driver for Manufacturers

Enabling A Customer-Centric Approach as an Aftermarket Growth Driver for Manufacturers

The aftermarket is a massive opportunity for growth, should any manufacturer be willing to take on the challenge. To put it in perspective, Caterpillar, a shining example of an OEM company winning the aftermarket, says it’s distributors are missing out on between $9 and $18 billion in revenue because they lack a customer-centric approach. Here […]

Read more
The SMAC Stack: How next generation technology is helping OEM’s transform their Aftermarket Services

The SMAC Stack: How next generation technology is helping OEM’s transform their Aftermarket Services

For the better part of the last decade, Manufacturers have operated in a highly challenging economic environment. Since the global downturn of 2008-2009 there has been an ever increasing pressure on costs and a need for manufacturers to disrupt the traditional operational model and reinvent themselves towards better growth and profitability. Given the outlook in […]

Read more