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Who We Are

About GenAlpha

Our Values

GenAlpha Technologies is a team of leaders from manufacturing, information technology, technical publications and customer service. We believe in maximizing the growth potential of our customers by combining the right people and right technology. We have built an impressive track record of helping companies realize their potential.

Our Mission Statement

At GenAlpha we deliver people, process, and technology enabling manufacturing organizations to accelerate profits in their aftermarket.

OEM-Aftermarket-Consultants

Our Leadership

Stan Eames - CEO

Stan Eames is a seasoned IT executive with over 30 years of experience in the software industry. He began his career working for IBM as a software developer and spent much of his early technical career working on internal IBM ERP and production control systems that supported semiconductor manufacturing lines. He held a variety of positions within IBM, departing as Manager of Advanced Development Technologies for IBM’s Northeast Region. Stan left IBM in 1992 to found Synergy Software Technologies, which became a highly successful software provider to federal and state government, with 44 statewide system deployments. Synergy was acquired by a private equity firm in 2007, and Stan went on to mentor young software firms and serve as a board member and advisor for various organizations.

Stan joined GenAlpha as CEO following the company’s acquisition by Shore Points Capital in October of 2017. Prior to the acquisition, Stan served as a strategic board advisor for Shore Points.

Kristina Harrington - COO

 

Kris Harrington is the Chief Operational Officer for GenAlpha Technologies. Kris joined GenAlpha as the first paid employee in March of 2013 with the purpose to roll out the founder’s vision to help B2B manufacturer’s grow their aftermarket by implementing technologies that make it easier to do business.

At GenAlpha, Kris is responsible for executing the customers vision into the PartSpot portal. She also oversees Sales & Marketing. Combined with the strength of her team, she is accountable for establishing customer relationships and engaging manufacturers in B2B commerce solutions that bring value to their organization and the customers they serve. Her discussions with leaders in the aftermarket tend to move into three different categories:

      • Finding ways to re-energize the aftermarket/parts program by focusing on customer needs
      • Identifying potential cost reductions or reallocation of resources as a result of decreasing demand on customer call centers
      • Increasing options for managing the dealer vs direct sales strategy, improving profit margins and driving customer loyalty

Prior to joining GenAlpha, Kris worked for more than ten years in leadership positions with two large multi-national manufacturing companies, Bucyrus International and Caterpillar, supporting the mining industry. In her various positions she had responsibility to work with internal stakeholders, dealers, and customers to deliver business results both in aftermarket and equipment sales. Some of her key accomplishments included implementing aftermarket strategies which had the following result:

      • Negotiated and signed agreements for parts and service with 3 of the largest mining operators globally
      • Increased market share from 25% to 55% in purchased products
      • Improved parts and services revenue from $250
      • Million to $1.2 Billion over a seven year time period

Kathleen Shea - CTO

Kathleen Shea is a 20-year technology veteran with expertise in enterprise software development and solution delivery. As Chief Technology Officer, Kathleen defines the long-term technology vision, leads the product team, and oversees the governance and compliance for GenAlpha’s Cloud solution.

Kathleen began her career in technology as an entrepreneur, authoring a successful shareware telnet application, managing all aspects of marketing and support to thousands of registered users. In 2000, she joined Synergy Software Technologies, where she led the development teams in the implementation and ongoing delivery of software solutions for federal and state government agencies.

In addition to a passion for technology, Kathleen enjoys community volunteer work and is an active first responder with her local fire department.

Bob Zastrow - VP Software Solutions

Bob earned a BS in engineering but moved directly into customer facing roles in the business world. He has over 25 years in customer and dealer facing environments for manufacturing companies. Using his experience, he lead the smooth transition and assimilation of aftermarket sales and operations during three major acquisitions and a multi-billion dollar divestiture. He has also been the aftermarket lead on multiple ERP implementations/conversions in multiple locations around the globe.

The combination of strategic and tactical experience in Product Management, Pricing, Inventory Management, Project Management, Maintenance Contracts, and Global Alliance development along with technical background allow Bob to bring a very unique broad range of expertise and experience to each new GenAlpha engagement

Kevin Heisler - VP Finance & Human Resources

Kevin is responsible for overseeing the Finance and Human Resource functions at GenAlpha. Prior to joining GenAlpha, he held various financial roles at Allen Edmonds Shoe Corporation and Jason Industries, as well as spending eight years in public accounting in the audit practice of Grant Thornton, LLP.

Kevin is a graduate of the University of Wisconsin-Madison, where he earned a Bachelor of Business Administration degree in accounting and a Master of Accountancy degree. He is currently a member of the American Institute of Certified Public Accountants and the Wisconsin Institute of Certified Public Accountants.

Jim Vogel - VP Sales

Jim Vogel is responsible for developing and executing our sales vision and go to market strategies. He has extensive experience working with manufacturing companies, specifically helping them solve business challenges with technology. Jim has been involved with many projects, some of which include: customer engagement, customer experience, pricing and quoting process optimization, sales acceleration, M&A technology integration, ERP integration, inventory control, supply chain optimization, IT cost reduction and IT budget allocation.

Jim has over 25 years of sales expertise, where he has worked as an individual contributor as well as a key sales leader. Jim has experience from the ground floor, where he was involved in every facet of the launch of a new division, from product development and pricing, to sales, compensation and training, all through the execution and hiring of teams and launch. Jim most recently worked for the well known and respected technology companies of Gartner and Salesforce.

Suman Radhakrishna - Technology Advisor

Subrahmanya (Suman) Radhakrishna is a successful serial entrepreneur and a seasoned IT executive. In conjunction with being the Technology Advisor for Genalpha, Suman is the current Chairman, President & CEO of ThoughtFocus Technologies INC, a product engineering and software solutions company that he founded in 2004 and TF Payments Inc., a product and services company in the Payment Card Industry that he co-founded in 2010.

He serves on the Board of Renew Systems Pvt. Ltd., a private corporation based in India catering to the IT needs of the new age schools in the education sector. Suman has successfully led teams and managed projects in the IT consulting world in the areas of ERP implementation, business intelligence, custom software development, and systems integration.

He started his career in the IT education industry as a faculty member in India’s premier IT training corporation, NIIT Ltd. Suman holds an honor’s diploma in Systems Management from NIIT, a Bachelor of Science degree in Physics, Mathematics and Electronics from the University of Mysore, and an MBA from Texas A&M University, with specialization in International Business.

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