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GenAlpha & Mavenoid: Elevating Customer Support with AI
Customer expectations for fast, reliable, and intuitive support have never been higher. To meet these demands, GenAlpha has integrated...
GenAlpha Technologies
3 hours ago2 min read


Why Manufacturers & Distributors Can't Ignore Digital Tools in 2025
To remain competitive in the ever-evolving business landscape, manufacturers and distributors must embrace change. In 2025, integrating...
GenAlpha Technologies
Dec 16, 20243 min read


Unlocking Sales Potential: Why Salespeople Embrace eCommerce and Customer Portals
eCommerce and self-service portals are powerful allies for sales teams, enhancing their productivity and job satisfaction.
GenAlpha Technologies
Oct 25, 20242 min read


A BROADcast for Manufacturers
About the Podcast A BROADcast for Manufacturers is a show hosted by three manufacturing experts who want to share their diverse...
GenAlpha Technologies
Jul 3, 20241 min read


Digital Self-Service for Manufacturers: Adapt or Risk Being Left Behind
GenAlpha's CEO, Kristina Harrington, appeared on a recent episode of dojo live. Dojo live is a show that brings together influential...
GenAlpha Technologies
May 22, 20231 min read


Online Tools for Your Aftermarket? 10 Time-Saving Reasons to Enable Digital Self-Service — Part 2
This is the second part of a two-part blog series. Make sure to read Part 1, if you haven’t had the chance. We’ve already highlighted...
GenAlpha Technologies
Nov 16, 20224 min read


Online Tools for Your Aftermarket? 10 Time-Saving Reasons to Enable Digital Self-Service — Part 1
For OEMs, supporting equipment over its full product lifecycle is no easy task. There are numerous activities over the course of...
GenAlpha Technologies
Oct 19, 20224 min read


3 More Reasons Why OEMs Should Start Their Digital Journey
The manufacturing world has seen many ups and downs in the last few years. But there are promising signs that the industry is growing and...
GenAlpha Technologies
Sep 13, 20224 min read


How eCommerce Self-Service can Benefit Manufacturers in Difficult Times
The manufacturing industry has faced a lot of new challenges lately. Whether it’s the labor shortage, supply chain disruptions, or rising...
GenAlpha Technologies
Aug 16, 20214 min read
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