“Managing product returns is easy”
...said no manufacturer, ever.
Returns can be costly and time-consuming for manufacturers and aftermarket organizations.
When handled poorly they can damage customer relationships or lead to expensive inventory gains.
If you’re looking for a returns management solution, we can help. GenAlpha offers a RMA solution that, in combination with Equip360’s eCommerce or Warranty, will improve support to customers trying to process valid product returns.